Services

Good Morning Call

Good Morning Call is a free confidential daily service available to all residents of Ards and North Down Borough Council area who are over 65 years of age.

Those who have registered with the service receive a daily telephone call from a trained volunteer between the hours of 9:15am and 11:00am.  The purpose of this call is to offer support and reassurance to those who might be isolated or vulnerable.

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Floating Support Service

Floating Support is assistance provided in a person’s home by a support worker.  The support worker provides short term advice and help to make it easier for people to maintain their independence in the home and community.

Floating Support involves a range of services, such as:

  • Advice on housing rights and responsibilities.  Welfare rights advice.
  • Information on local facilities.
  • Help with claiming benefits, budgeting, paying bills and debts.
  • Learning to plan meals, shop and cook.
  • Networking with specialist support agencies to meet individual needs.

There is 1.08 full time equivalent staff within the service providing a total of 40 hours front line support.

Floating Support promotes the latest national and local strategies e.g. The Housing Executive Homelessness Strategy 2022-27: Ending Homelessness Together and Ards and North Down Borough Council: The Big Plan for creating positive outcomes for everyone 2017 – 2032.

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Support & Signposting

Support & Signposting provides those who are over the age of 50 and residents of Ards and North Down with a place they can discuss any of their concerns.

The Support & Signposting programme provides a listening ear and a cup of coffee to those who need reassurance and support.

If we can’t help the clients we can pass them on to the person or organisation who can support them.

Click here to request information